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What our customers are saying
Excellent 4.7/5 ★★★★★
Based on 5,400+ reviews
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30-Day Money-Back Guarantee
Over these thirty years, our greatest concern was always that our customers felt comfortable and happy wearing every piece we carried. We always gave our best, and this final collection is no different.
Beyond up to 70% off across all our final collections and free shipping on every order, every purchase comes with a risk-free 30-day money-back guarantee. If you're not satisfied, you can return your product within 30 days of receiving it and we'll refund you 100% of your money. So you can try our pieces without any worries.
Frequently asked questions
How can I reach you if I need help?
Our customer service is available 24/7. Simply send us an email at support@susannewyork.com or leave us a message through our contact page, and we'll reply within 24 hours.
Are returns still being accepted?
Yes. You can return your order within 30 days of delivery, provided the items are undamaged and in their original packaging. We kindly ask you to contact our customer service before sending a return so we can guide you through the process.
Will you restock after the sale?
Most of our items are produced in limited quantities, so once a size or colour is sold out it may not come back.
Can I still track my order?
Of course. As soon as your order ships, you'll receive a confirmation email with your tracking number and a link to follow your package (please also check your spam folder). You can also check the status at any time in your account.


