Terms of Service

Welcome to Susan New York. These Terms of Service apply to your use of susannewyork.com and to every purchase you make from us. By visiting our store or placing an order, you agree to these terms. Please read them carefully.

1. About Our Store

This online store is operated by Susan New York and hosted on Shopify. Throughout these terms, "we", "us" and "our" refer to Susan New York, and "you" refers to anyone who visits the store or places an order.

2. Using the Store

By using this store, you confirm that you are of legal age in your place of residence, or that you have the consent of a parent or guardian. You agree not to use the store for any unlawful purpose and not to interfere with its security or operation.

3. Products and Prices

We do our best to show product colors, sizes and details as accurately as possible, but colors may look slightly different depending on your screen. Prices are shown in US dollars and may change at any time without notice. We may limit quantities or discontinue any product at any time.

4. Orders and Payment

When you place an order, you agree to provide accurate and complete purchase and contact information. We reserve the right to refuse or cancel any order, for example if a product is unavailable, if there is a pricing error, or if we suspect fraud. If we cancel an order after payment, you will receive a full refund.

5. Shipping, Returns and Refunds

Shipping, returns and refunds are covered by our Shipping Policy and our Refund Policy, which form part of these terms.

6. Accounts

If you create an account, you are responsible for keeping your login details confidential and for all activity under your account.

7. Intellectual Property

All content on this store, including text, images, graphics and logos, belongs to Susan New York or its licensors and may not be copied or used without our written permission.

8. Third-Party Links and Services

Our store may contain links to third-party websites or use third-party tools. We are not responsible for their content, products or practices, and your use of them is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Susan New York is not liable for any indirect, incidental or consequential damages arising from your use of the store or the products purchased. Our total liability for any claim will not exceed the amount you paid for the order concerned. Nothing in these terms limits any rights you have under applicable consumer protection laws.

10. Privacy

How we collect and use your personal information is described in our Privacy Policy.

11. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be available on this page, and changes apply from the moment they are published.

12. Contact

If you have any questions about these terms, write to us at support@susannewyork.com or use our contact page.